estimated processing & shipping times:
Please allow 1-7 business days of processing time, plus an additional 1-10 weeks once your order has shipped (this varies depending on domestic or international shipping) A THIS TIME WE CANNOT SHIP TO THE EU.
return policy & damaged items policy:
We do not accept returns or exchanges, however if any of your items arrive damaged please contact us so we may evaluate the situation and make things right! Happy Olive Studio must be notified of any damages or other issues within 3 days of your order's arrival (order arrival will be determined by your order's tracking information, if applicable.)
Depending on stock, we may be able to offer a replacement but it is not guaranteed. Please send us an email at info@happyolivestudio.com
shipping information:
USA orders may take 1-8 weeks.
International orders may take 2-10 weeks.
Please also allow for holidays, weather, global conflicts, and COVID-19 delays.
Orders are fulfilled via USPS or UPS and originate from the United States. Depending on your country's tax laws, please be advised that you, the buyer, may be charged customs, import taxes, and duties when your order arrives, and that Happy Olive Studio is not responsible for any of these charges.
customs and import taxes:
International (non-USA) buyers are responsible for any duties, customs, and/or import taxes that may apply. Happy Olive Studio is not responsible for any delays, duties, import taxes, or customs you, the buyer, may incur upon receipt of your order or when your order arrives.
contact us:
Please do not reach out via social media as messages/comments tend to get missed!
Email us at info@happyolivestudio.com
disclaimer:
Our products may vary in color, size, cut lines, and shape compared to the stock images shown on your screen. Each item is handmade with love and some slight variations may be possible. Happy Olive Studio cannot guarantee processing and shipping times. We are not responsible for damages incurred during shipping and are not responsible for any duties, import taxes, or customs you may incur upon your order's arrival.
All items and illustrations are copyrighted by Happy Olive Studio LLC and are for personal use only. By purchasing from Happy Olive Studio you are agreeing to all above terms and conditions.
